Privacy Policy
This Privacy Policy explains how hoardingcleanupsomerset.com collects, uses, protects, and shares your information. Please read it carefully before using this website or submitting any information.
Effective Date & Jurisdiction
Effective Date: June 1, 2025
Jurisdiction: Somerset, Pulaski County, Kentucky, USA
This Privacy Policy applies to all visitors using hoardingcleanupsomerset.com and is governed by applicable Kentucky and United States laws.
What This Website Actually Is
hoardingcleanupsomerset.com is a lead-generation marketing platform connecting individuals seeking hoarding cleanup and biohazard remediation services with independent, licensed third-party contractors serving Somerset, Kentucky.
This website does not perform cleanup services, dispatch crews, supervise contractors, or control work performed at any property.
Independent Contractor Relationship
All cleanup services are performed solely by independent contractors.
No employment relationship, partnership, agency, or joint venture exists between this website and any contractor.
Each contractor operates under their own licenses, insurance, and legal responsibilities.
Information We Collect
When you submit a request, we may collect:
• Name
• Phone Number
• Property Address
• Service Details
We may also automatically collect:
• IP Address
• Browser Type
• Device Information
• Website Usage Analytics
We never request Social Security numbers, banking information, medical records, or government-issued identification.
Cookies & Analytics
This website uses cookies to improve performance and user experience.
Cookies help:
• Keep the website functioning properly
• Analyze visitor activity
• Improve service performance
Third-party analytics providers such as Google Analytics may also place cookies.
How Your Information Is Used
Your submitted information is used to:
• Route your inquiry to a qualified local contractor
• Contact you regarding requested services
• Improve website performance using anonymous statistics
We do not sell personal information to data brokers or unrelated marketing companies.
Third-Party Contractors
Once your information is shared with a contractor, that contractor becomes responsible for its handling.
Their own:
• Privacy Policies
• Service Agreements
• Insurance
• Licensing
• Compliance
govern your relationship with them.
This website does not control contractor operations.
Kentucky Environmental Compliance
Contractors referred through this platform are represented as operating in compliance with applicable Kentucky Energy and Environment Cabinet (EEC) regulations governing environmental remediation and biohazard cleanup.
Property owners should independently verify contractor licensing and compliance before authorizing work.
Children's Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted information, please contact us immediately by telephone.
Promotional Vouchers & Gift Cards
Any promotional vouchers or gift cards offered through this website:
• Are non-refundable
• Have no cash value
• Cannot be exchanged for money
• Are void within the State of California
Availability depends entirely on participating contractors.
Your Privacy Rights
Kentucky residents may request:
• Access to personal information
• Correction of inaccurate information
• Deletion of inquiry records (subject to legal requirements)
Privacy requests are accepted only by telephone.
No email requests are processed.
Data Retention
Inquiry information is retained only as long as necessary for legitimate business purposes or legal obligations.
Once no longer required, personal information is securely deleted or anonymized.
Security Practices
We use industry-standard security measures including:
• SSL Encryption
• Access Controls
• Secure Servers
• Periodic Security Reviews
Although reasonable safeguards are used, no website can guarantee absolute security.
Third-Party Links
This website may contain links to contractor websites and external resources.
Once you leave this website, those third-party privacy policies apply.
We are not responsible for external websites or their content.
Policy Updates
This Privacy Policy may be updated from time to time.
Any revised version becomes effective immediately upon publication.
Continued use of this website constitutes acceptance of the updated policy.
Contact Us
Taking the first step can feel overwhelming, but you don’t have to face it alone. Our compassionate team provides confidential residential hoarding cleanup services throughout Somerset and Pulaski County with complete respect and discretion. Whether you’re seeking help for yourself, a loved one, or a property in need of restoration, we’re here to answer your questions without judgment. Call today to schedule a private consultation and let us help you create a safe, clean, and comfortable home again.