Terms of Service
Please read these Terms of Service carefully before using hoardingcleanupsomerset.com. By accessing this website or submitting a service request, you agree to the terms outlined below.
Effective Date & Jurisdiction
Effective Date: June 1, 2025
Jurisdiction: Somerset, Pulaski County, Kentucky, USA
These Terms of Service govern your use of hoardingcleanupsomerset.com and are interpreted under the laws of the Commonwealth of Kentucky.
What This Website Actually Is
HoardingCleanupSomerset.com is a lead-generation marketing platform that connects property owners with independent third-party hoarding cleanup and biohazard remediation contractors.
This website does not perform cleanup work, dispatch crews, or hold any remediation licenses.
The Dispatch Line
All legal inquiries, privacy requests, contractor concerns, and service questions must be directed by telephone.
Dispatch Line
No email address, social media support, or alternative communication channel is maintained.
Scope of Liability
This platform assumes no responsibility for:
• Personal injuries
• Property damage
• Biohazard exposure
• Contractor delays
• Contractor pricing disputes
• Service quality
• Mold, pests, or structural damage discovered during cleanup
All physical work is performed solely by independent contractors.
Independent Contractor Status
Every contractor referred through this website operates independently.
They are not employees, representatives, partners, or agents of HoardingCleanupSomerset.com.
Contractors maintain their own licensing, insurance, equipment, and work procedures.
Kentucky Regulatory Compliance
Biohazard remediation within Kentucky may be regulated by the Kentucky Energy and Environment Cabinet (EEC).
Contractors are individually responsible for complying with applicable environmental regulations, hazardous waste handling requirements, and KRS Chapter 224.
Property owners should independently verify contractor licensing and compliance.
Promotional Vouchers & Gift Cards
Promotional vouchers and gift cards:
• Are non-refundable
• Have a cash value of $0.00
• Cannot be exchanged for cash
• Are void within California
• May expire
• Cannot be combined unless stated
• Depend upon contractor availability
Questions regarding promotions should be directed to the dispatch line.
No Warranty on Contractor Services
This platform provides no warranty regarding:
• Quality of work
• Safety
• Timeliness
• Contractor performance
Listing or referring a contractor does not constitute endorsement or guarantee of their services.
User Conduct
By submitting a service request you confirm:
• Information provided is accurate
• You own the property or are authorized to request services
Fraudulent or misleading submissions may be rejected and could expose the user to legal liability.
Data Handling & Privacy
Submitted information such as:
• Name
• Phone Number
• Property Address
• Service Description
is used only to connect you with an appropriate local contractor.
Personal information is not sold to unrelated marketing companies.
Privacy requests must be made by telephone.
Cookies & Tracking
This website uses standard cookies and analytics technologies to:
• Improve website performance
• Measure visitor activity
• Maintain website functionality
By continuing to browse this website, you consent to these technologies.
Changes to These Terms
These Terms of Service may be updated at any time.
The Effective Date shown at the beginning of this document reflects the latest revision.
Continued use of this website indicates acceptance of any updated terms.
Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky.
Any legal dispute arising from use of this website shall be handled exclusively by the courts located in Pulaski County, Kentucky.
Severability
If any provision of these Terms is determined to be unenforceable, the remaining provisions shall continue in full force and effect without interruption.
Contact Us
Taking the first step can feel overwhelming, but you don’t have to face it alone. Our compassionate team provides confidential residential hoarding cleanup services throughout Somerset and Pulaski County with complete respect and discretion. Whether you’re seeking help for yourself, a loved one, or a property in need of restoration, we’re here to answer your questions without judgment. Call today to schedule a private consultation and let us help you create a safe, clean, and comfortable home again.